Moorecroft chasing old debt

Cheshirechap
Cheshirechap Posts: 12
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Forumite
edited 18 January at 1:38PM in Debt-free wannabe
Good afternoon all,

I have Nationwide via Moorecroft chasing a debt from 2013, which ended in 2019 under a DMP.

I have sent them the pre made letters that are available online stating prove the debt.

The last letter from Moorecroft stating:

Dear 
Re: NATIONWIDE BUILDING SOCIETY
Website: www.MDRL.co.uk
Date: 27/11/2023
Moorcroft Reference: 
Balance: £16445.57
  Further to your recent communication in respect of the above account, we are writing to confirm we have been in contact with NATIONWIDE BUILDING SOCIETY.
Upon investigation of your account our client has advised they have no records of any recent disputes, the account was last disputed in 2018. A final response letter was sent to you along with proof of liability by our client in 2018/2019.
They have advised therefore, that they believe the outstanding balance is correct and remains due for payment.
We have placed your account on hold until 22/12/2023 to allow you suitable time to reply to this letter. 

Is there any advice that you can offer me to get this concluded.

thank you,

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