lost pension

richchannelle

I paid into a Safeway employees pension for seven years, I left Safeway just after they were taken over by Morrisons and have not had any correspondence from them since 2012. I've tried phoning Morissons several times but just get passed around and nobody seems to have any idea. Anybody had a similar issue?

JoeCrystal

Does it sound like you have a Defined Benefit pension scheme? Did you get any leaving statement as to how much pension you had already built up when you left? Is it 1967 Section? After some googling, it sounds like it could be Capita or Mercer who are the administrators of this scheme. 

JoeCrystal

There we go. I was hoping that it would appear on Find Pension contact details. Give Mercer a go. It sounds like you are asking the wrong people.

molerat

Who have you spoken to ?  It seems that Morrisons pension schemes are administered by Aviva or Mercer, as an older scheme probably Mercer for you.

https://www.usdaw.org.uk/CMSPages/GetFile.aspx?guid=3633546b-120b-4b6e-bb08-3f8b9690e490

If you have any queries about any previous Morrisons pension schemes which have now closed you can contact the pension administrators via email on morrisonsadmin@mercer.com or telephone 0345 4506 564 between 9.00am – 5.00pm Monday to Friday.

And looking at an ombudsman case from last year it named Mercer as the relevant administrator.

Dalek1967

richchannelle said:

I paid into a Safeway employees pension for seven years, I left Safeway just after they were taken over by Morrisons and have not had any correspondence from them since 2012. I've tried phoning Morissons several times but just get passed around and nobody seems to have any idea. Anybody had a similar issue?

Hi, did you resolve your pension with Safeways. I'm also having the same problem, called morrisons who said it was historical so call Mercer pensions, neither have no record of my pension with Safeways stores. So went on .gov find my pension. Nothing there. I worked for the company's between 1986-1996.I have spoken to passed employee's who also have no idea what happened to the pension. My NI contributions are showing full time ni paid during this time. Could it be we had to opt in to the pension scheme do there was no pension. Or where we automatically opted inn. Anyone out there that can advise. 

dunstonh

Could it be we had to opt in to the pension scheme do there was no pension.

There was a pension but it was your choice to be in it or not.

westv

In my first job, I was invited into the managers office when I turned 25 and was given information about the company's DB pension. I was told I could join or not but it was my choice.

molerat

When I moved jobs in the 90s all we got was the company handbook which mentioned the DB pension and then a letter after 3 months offering the pension.  That was your chance to join, you had a few months to decide.  You would not be asked again and would not have the option to join until a life changing event, as listed in the handbook, happened and it was down to you to invoke that option, it was not prompted.

Marcon

Dalek1967 said:

richchannelle said:

I paid into a Safeway employees pension for seven years, I left Safeway just after they were taken over by Morrisons and have not had any correspondence from them since 2012. I've tried phoning Morissons several times but just get passed around and nobody seems to have any idea. Anybody had a similar issue?

Hi, did you resolve your pension with Safeways. I'm also having the same problem, called morrisons who said it was historical so call Mercer pensions, neither have no record of my pension with Safeways stores. So went on .gov find my pension. Nothing there. I worked for the company's between 1986-1996.I have spoken to passed employee's who also have no idea what happened to the pension. My NI contributions are showing full time ni paid during this time. Could it be we had to opt in to the pension scheme do there was no pension. Or where we automatically opted inn. Anyone out there that can advise. 

Safeway's still had a contracted out DB scheme in the 1980s (and possibly beyond). The fact you paid full NI shows you weren't a member of that - but I don't know if they offered an alternative, contracted in arrangement at the time you were employed there.