Barclays to shut at least 57 bank branches in 2024/2025 – here's the full list, plus alternatives

MSE_Emily

Barclays will shut at least another 57 bank branches throughout 2024 and 2025 – in addition to the 157 branches it closed in 2023 – after announcing 20 more closures this week...

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Barclays to shut at least 57 bank branches in 2024/2025 – here's the full list, plus alternatives

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lr1277

From the list I see that the branch in Richmond with a DL10 postcode is slated to shut in December of this year.

I wonder if Rishi Sunak can be persuaded to prevent that particular branch shutting?

Or he might not be PM by the time of the proposed shutdown. Should be fun to watch.

cymruchris

By the time the full list of closures take effect - there will be just 3 branches left in the entirety of South Wales - one in Cardiff, Newport and Swansea. It wasn't long ago that nearly every valleys town had a Barclays. I know all the big banks are closing left, right and centre - and we're all going online - but it's certainly losing the personal touch - I wonder if there'll come a point where the closures will have been deemed to have gone too far. Calling the helpline always gives the message 'we are busier than usual' and 'have you checked our website?'. Is this a customer centric approach moving forwards? Or simply a bean-counting exercise to save cost with a short-sighted outlook. Time will tell.

boingy

cymruchris said:

 bean-counting

Yes, bean counting.

And the "we're busier than usual" line on the phone is one of the most overused fibs you'll ever hear. I guess it sounds better than "We've cut our support team to the bone so you'll have to wait for an hour".

Rob5342

cymruchris said:

I wonder if there'll come a point where the closures will have been deemed to have gone too far. 

I can't see it personally. I don't know anyone that ever uses a bank branch, I haven't used one for 25 years and even my relatives in their 80s have been doing all their banking online for the last 5 years or so. With more app only banks banks popping up and the demand for branches continuing to drop we'll see more and more branch closures. The only real need for branches is for businesses to deposit cash but lots of businesses are now card only.

Section62

cymruchris said:

By the time the full list of closures take effect - there will be just 3 branches left in the entirety of South Wales...

For the first time I can't see a branch listed for closure in my home county.... not because the area has been spared further cuts but rather that there are now only two branches left (one in each of the two main urban areas) and closing one of those would mean many customers having to make a round trip of around 60 miles or so if a branch visit was needed.

Banking hubs need to be rolled out much quicker than they have to date.

Arthurian

After 35 years with Barclays, my local branch changed to having just two members of staff available to serve customers.  One was for business customers, the other directed customers to use the two new computer terminals.  My mission at the bank was to change a ten pound note into ten pound coins.  Obviously the computer couldn't help with that, and the girl who was supposed to help was busy talking with her colleague at the business-only counter for a good ten minutes.  While waiting, I read the notice on the wall to press certain buttons to ask for help, which would alert the girl via her ipad.  She ignored the alert, and then went to the back of the queue to see if anyone needed help, working her way forward.  I stood at the front of the queue for a further ten minutes, and decided Barclays no longer wanted me as a customer. I see it's listed for closure, but frankly, am surprised my branch has lasted this long.