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Been banned on twitch
LagrangeL2
Posts: 894 Forumite
Entered a Surf Giveaway comp today. One twitch task worked but two others say "banned". Can't find status or help on twitch that could explain it. Anyone else seen this? That. (Removed by Forum Team) 
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Comments
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Received the following from Surf...
"Unfortunately, if you received this error, your email/account has been deemed too high risk by our Fraud Prevention System.Sadly, we cannot allow you to sign up for Surf Giveaways. "
Mmmmm0 -
Could be a temporary ban, you could try appealing https://help.twitch.tv/s/article/about-account-suspensions-dmca-suspensions-and-chat-bans?language=en_USPosting is a privilege, not a right. This is a privately-owned site. Posting is a privilege, not a right. Any inappropriate posts or any issues that take up a disproportionate amount of resources or make it a worse place to be will be stopped at our discretion - with or without explanation. No one pays to use this site; when there are issues, we pay to resolve them. Sometimes we need to prioritise spending money on the site, other issues or better resources.Please be nice to all MoneySavers. That’s the forum motto. Remember, the prime aim is to help provide info and resources. If you don’t like someone, their situation, their question or feel they’re intruding on ‘your board’ then please bite the bullet and think of the bigger issue. A Guardian article once "doffed its cap" to this forum as being the one place where consumers can collect together and fight back. Our job is to help keep it that way.
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I got exactly the same error, on exactly the same Surf competition, on the same day as you... no reason for it, I don't have more than 1 surf account, my IP is always the same (no VPN etc.), standard browser, enter surf competitions in a regular way (in-browser, click and do the tasks as needed!)... it's a Surf ban, not a Twitch ban - my Twitch account is entirely unaffected0
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Yes, Surf ban. Apparently they give you a score. Over 75 and you get a ban. Mine was 86 but as I'm telling them, I only use the email account for competitions. We'll see but I don't hold out much hope.
"Our third-party fraud prevention system creates an overall risk analysis score (0 to 100) based on recent behaviour, reputation, and machine learning. When an email scores 75+ on this scale, it is auto-banned.Your email address, xxxx, scored 86/100 therefore we cannot unban it. "1
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