Tesco; re clubcard points when completing their online survey from a receipt

bashful Posts: 92
First Anniversary Combo Breaker First Post
edited 10 January at 12:01PM in Food shopping & groceries
I checked my Clubcard account and found that I had not been credited with the 25 points for completing one of their online surveys back on 8th December 2023. I contacted them on their WhatsApp (0800 917 7403) and just received this reply:
Thank you for your query.
Please be aware that because the Clubcard Points relating to Tesco Survey are collected and activated by a Third-party they can take up to 3 months to appear on your Account.
TY Carol"
I must learn to be patient :smile:


  • Katiehound
    Katiehound Posts: 7,513
    Name Dropper First Anniversary Combo Breaker First Post
    just keep a note of missing points- and don't let it rest.
    I have to say I wouldn't have expected the points to be awarded just yet- hopefully within 6 weeks- but you have to remember there was Christmas & NY with office closures.
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks
    -Stash busting: 337 in 2022
    Stash busting: in 2023. 120 doggy duvets, 24 shopping bags, 43 dog coats, 2 scrunchies, 10 mittens, 6 bootees, 8 glass cases, 2 A6 notebooks, 59 cards, 6 lavender bags,36 crochet angels,9 woven bones, 1 crochet knee blanket, 1 lined bag,3 owls, 88 pyramid pouches = total 420...£119.50 spent- £114.50 earned= total spend £5. Total earned for 'Dogs for Good' £546.82

    2024:23 Doggy duvets, 24 pyramid pouches, 6 hot water bottle covers, 4 knitted beanies, 1 crochet angel= 58 £61 spent!!! already
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