We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Tesco; re clubcard points when completing their online survey from a receipt

bashful
bashful Posts: 92 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 10 January 2024 at 12:01PM in Food shopping & groceries
I checked my Clubcard account and found that I had not been credited with the 25 points for completing one of their online surveys back on 8th December 2023. I contacted them on their WhatsApp (0800 917 7403) and just received this reply:
"Hello
Thank you for your query.
Please be aware that because the Clubcard Points relating to Tesco Survey are collected and activated by a Third-party they can take up to 3 months to appear on your Account.
TY Carol"
I must learn to be patient :smile:

Comments

  • Katiehound
    Katiehound Posts: 8,001 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    just keep a note of missing points- and don't let it rest.
    I have to say I wouldn't have expected the points to be awarded just yet- hopefully within 6 weeks- but you have to remember there was Christmas & NY with office closures.
    Being polite and pleasant doesn't cost anything!
    -Stash bust:in 2022:337
    Stash bust :2023. 120duvets, 24bags,43dogcoats, 2scrunchies, 10mitts, 6 bootees, 8spec cases, 2 A6notebooks, 59cards, 6 lav bags,36 angels,9 bones,1 blanket, 1 lined bag,3 owls, 88 pyramids = total 420total spend £5.Total for 'Dogs for Good' £546.82

    2024:Sewn:59Doggy ds,52pyramids,18 bags,6spec cases,6lav.bags.
    Knits:6covers,4hats,10mitts,2 bootees.
    Crotchet:61angels, 229cards=453 £136.4spent!!!
Meet your Ambassadors

Categories

  • All Categories
  • 347.7K Banking & Borrowing
  • 251.8K Reduce Debt & Boost Income
  • 452.1K Spending & Discounts
  • 240K Work, Benefits & Business
  • 616.1K Mortgages, Homes & Bills
  • 175.3K Life & Family
  • 253.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.