Divorce and transfer of feed in tariff in to my name

pac-man

I have seen another thread on here about a similar situation.

I was joint owner of my current home with my ex husband. As part of the divorce settlement I bought him out of the house, so there was a transfer of ownership of the home completed. The solar panels were installed before we separated and jointly owned the property but the panels were installed in his name.

I’ve now been living in the home that I own in my sole name and have been going back and forth with British Gas ever since to get the feed in tariff transferred to me. However I have nothing on the land registry to send in from the sale, as the house hasn’t actually been sold just moved in to my sole ownership. My solicitor wrote to advise them I own all fixtures and fittings and I have completed the paperwork they asked me to. I’m stumped and seem to be getting nowhere fast, every time I reply they ask for something different to be returned, or for me to return something I have already sent them. In the mean time, I assume my ex is still receiving the payments on my behalf.

Help!!

QrizB

Is the problem simply that British Gas are terrible? (There are plenty of threads on the Energy board that would suggest this is the case.)

Could you fix it by switching your FIT to a different supplier?

Keep_pedalling

Doesn’t the current FIT owner have to inform the supplier that they are giving up ownership before the new owner can claim the payments?  

Alnat1

The FIT owner would have to give BG a reading from the generation meter to claim the FIT payments, often companies request a photo, not sure if BG require this.

I'm assuming your ex wouldn't have any access to the meter in what is now your house? If not, then probably no payments have been claimed since you took sole ownership of the property.

1961Nick

If you stop submitting FIT readings that will stop any payments being made until you've sorted out ownership of the system with your Ex & BG.

pac-man

I got the ombudsman involved in the end. Sorted within weeks, back payment paid and a financial apology as well!

Reed_Richards

So it sounds like the problem was that British Gas are terrible, as @QrizB suggested.

pac-man

It was the ultimate outcome. The ombudsman was absolutely great. I uploaded all the evidence of what I’d already sent and communicated to British Gas and they sorted it out for me. All very smooth. British Gas got rapped on the knuckles and once the ombudsman were involved it went through very quickly!

QrizB

Glad to know you got it sorted out eventually. BG really can be atrocious