Building work

Gengis
Gengis Posts: 35 Forumite
Fifth Anniversary 10 Posts Name Dropper
edited 30 April at 1:10PM in Consumer rights
Hi 
building

Comments

  • Keep_pedalling
    Keep_pedalling Posts: 20,233 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Can you clarify, is the condensation on the internal surface of the pane or between the panes? The former does not mean the pane is blown.
  • Robin9
    Robin9 Posts: 12,675 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you find your certificate on

    Find and order your FENSA certificate
    Never pay on an estimated bill. Always read and understand your bill
  • Alderbank
    Alderbank Posts: 3,749 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Lots of 'they' in your first post!

    Your issue involves both the manufacturer of the sealed units and the installer. Are they one and the same?
    DG units, especially large ones, are extremely sensitive to correct installation. Frames and glazing units change differently with temperature and incorrect installation leads to forces which can break the seal between panes, causing that misting, or even crack the glass.

    What exactly does the guarantee say?

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