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HMRC - can't submit my self assessment .......... not receiving access code on my mobile

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  • Nomunnofun1
    Nomunnofun1 Posts: 664 Forumite
    500 Posts Name Dropper
    edited 1 February at 12:02AM
    agiaga said:
    This must be HMRC issue! In
    I'm using fairly new smartphone, have access to several HMRC accounts (employment, self-employment, charity etc), never had any issue with messages until just over a week ago. I'm using the same phone on the same network as previously but now text messages are not arriving.
    Has it been resolved for anybody?
    A longshot but, when I sign in, I am offered the option to receive a text or a notification through the HMRC app. Is that a possibility for you at this very late juncture?

    Alternatively (and I’m not recommending this at 11 pm on 31 January -definitely not) change your mobile number!

    This happened to me about ten years ago and I changed it to a relatives number. It worked and I changed it back the next day. 

    Whether it works or not now 🤷


  • Bookworm105
    Bookworm105 Posts: 2,016 Forumite
    1,000 Posts First Anniversary Name Dropper
    no problem getting the access code but on both occasions I have done so in the last 8 days within hours I get a phishing message asking me to log into a "government" website to "verify"
    obviously I did not and reported both as spam 
  • Nomunnofun1
    Nomunnofun1 Posts: 664 Forumite
    500 Posts Name Dropper
    no problem getting the access code but on both occasions I have done so in the last 8 days within hours I get a phishing message asking me to log into a "government" website to "verify"
    obviously I did not and reported both as spam 
    I received a text ‘from HMRC’ regarding a fiscal event which required my urgent attention. Maybe later! 
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