Curiosity: why go with (example...) H/Lansdown, St James' Place?

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  • thegentleway
    thegentleway Posts: 1,079 Forumite
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    edited 27 December 2023 at 3:07PM
    I’m only aware of one person I know who uses SJP. I tried to explain she could get better return for lower fees but she said she was happy with returns and service. I guess she finds them reassuringly expensive lol. She’s wealthy anyway so didn't think there was much point arguing with her.
    No one has ever become poor by giving
  • poseidon1
    poseidon1 Posts: 1,044 Forumite
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    I’ve been with HL for about 15 years as a platform with a S&S ISA, SIPP and general fund & share account.

    Hold mostly shares with some funds and have always been very happy, platform works, on rare occasions I’ve had to contact they’ve been good and responsive. Honest answer why I’m still with them is they seemed a safe solid choice 15 years ago and I’ve never changed.

    That said perhaps now is a good time to re-evaluate… - any recommendations for platforms with lower holding fees?
    I too started solely with HL for isa, sipp and gia accounts. However have been steadily migrating across to Interactive Investors for following reasons:

    *  flat £19.95 monthly fee covers all three accounts 
    *  one free trade per month, £3.99 per trade thereafter
    *  £1 charge for dividend reinvestment ( particularly useful for a monthly income investment trust holding I am building up).
    *  The ability to hold foreign company shares in their home currencies, receive and hold foreign dividends in the relevant currencies, hold  up to 9 foreign currencies as an investment asset class  ( currently building dollar and euro investment positions together with associated currencies for diversification purposes ) - I think ii is the only platform to provide this option.
    * their pricing of corporate bonds and pibs appears better than hl ( I have held and traded many ORB corporate bonds over the years).
    *  for Sipps one can access UFPLS withdrawals for no extra charge ( something which initially attracted me to the HL's sipp and their very helpful explanation of how this option operated)

    However, as well to note that ii's web and mobile sites are not as intuitive as HL, but ( at least for me) this is has been a small compromise to access the above features.
  • Albermarle
    Albermarle Posts: 26,952 Forumite
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    For those with a need for more a hands on approach - the premium services may have something to offer- or those with a substantial number of assets needing more esoteric advice for tax etc.

    Premium or not, you will not get any personalised investment or esoteric tax advice from these platforms.

    Unless they also offer a separate financial advice service, which of course will come with its own fees.

  • ScarletBea
    ScarletBea Posts: 2,921 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I always think of the different platform providers like supermarkets. All provide the same products/investments, just different shopping experiences. (See breakdown below).

    It's down to the individual which supermarket or investment platform they shop at/invest with. Many know that Waitrose (or HL) aren't the cheapest, however they prefer the experience over mid-tier places and certainly over the budget shops/platforms.

    1. The luxury top tier. In the supermarket world is Waitrose and Ocado, across investments Hargreaves Lansdown fits this category.

    2. Next you have the mid tier supermarkets. Sainsburys and Tesco, the likes of AJ Bell, Interactive Investor and Fidelity are here.

    3. Finally the budget tier, I'm talking Aldi and Lidl where the shopping experience is typically not as pleasant than a trip to Waitrose. iWeb is the budget platform that comes to mind.
    Where would you include Charles Stanley Direct? I moved there from HL to benefit from the cashback and I'm quite happy with the service.
    Being brave is going after your dreams head on
  • george4064
    george4064 Posts: 2,914 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I always think of the different platform providers like supermarkets. All provide the same products/investments, just different shopping experiences. (See breakdown below).

    It's down to the individual which supermarket or investment platform they shop at/invest with. Many know that Waitrose (or HL) aren't the cheapest, however they prefer the experience over mid-tier places and certainly over the budget shops/platforms.

    1. The luxury top tier. In the supermarket world is Waitrose and Ocado, across investments Hargreaves Lansdown fits this category.

    2. Next you have the mid tier supermarkets. Sainsburys and Tesco, the likes of AJ Bell, Interactive Investor and Fidelity are here.

    3. Finally the budget tier, I'm talking Aldi and Lidl where the shopping experience is typically not as pleasant than a trip to Waitrose. iWeb is the budget platform that comes to mind.
    Where would you include Charles Stanley Direct? I moved there from HL to benefit from the cashback and I'm quite happy with the service.
    I’ve never had any dealings with CSD so can’t comment on the experience with investing through them, something you’d know better.

    I also don’t know their fees, but I’d suspect they’re in the middle tier.
    "If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes” Warren Buffett

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  • UncleK
    UncleK Posts: 296 Forumite
    Sixth Anniversary 100 Posts Photogenic Name Dropper
    Finding this thread very useful! Always steered well clear of shysters like SJP but now thinking of leaping from H&L to iWeb and saving me some money, so thank folks
  • B0bbyEwing
    B0bbyEwing Posts: 1,441 Forumite
    1,000 Posts Second Anniversary Name Dropper
    UncleK said:
    Finding this thread very useful! Always steered well clear of shysters like SJP but now thinking of leaping from H&L to iWeb and saving me some money, so thank folks
    Glad it's helped someone. 

    As I say, I was genuinely just curious so asked. I half expected to be told by some - "it doesn't matter what others do, do what you want to do", which would've missed the point. Pleasantly surprised that didn't come as the posts from others have been helpful for me also.
  • DavidAC
    DavidAC Posts: 321 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    How would you rate Vanguard and their Life Stratergy funds for the novice investor.
  • ColdIron
    ColdIron Posts: 9,702 Forumite
    Part of the Furniture 1,000 Posts Hung up my suit! Name Dropper
    edited 30 December 2023 at 11:17PM
    The Lifestrategy range is good for a novice investor. Simple, cheap one stop shop
    Vanguard Investor is fine until the sums become more substantial
    You could do a lot worse
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