Christmas Food Deliveries - How did supermarkets do ?

MrsStepford
MrsStepford Posts: 1,798 Forumite
Sixth Anniversary 1,000 Posts Photogenic Name Dropper
edited 23 December 2023 at 11:54AM in Food shopping & groceries
I thought it might be interesting to note the unavailable items and subs on Christmas orders, to see if any supermarket has done particularly badly. 

Here's mine:

Milk & More 22/12
Organic beetroot missing, showing delivered, everything else turned up. Refund 2.10 needed.

ASDA 22/12
Growing thyme unavailable
Celeriac unavailable

Iceland 23/12
Iceland Luxury frozen Brussels sprouts with whole chestnuts unavailable
Appeteasers Provence unavailable
Del Monte Melon Medley substituted with Del Monte watermelon

Was yours better or worse ?

Evri managed to deliver Eat Water organic konjac rice on BOGOF from Holland & Barrett due 28/12 on 22/12
Amazon delivered 24 x 500ml Evian due 23/12 on 22/12

Comments

  • tastyhog
    tastyhog Posts: 857 Forumite
    Seventh Anniversary 500 Posts Name Dropper
    edited 23 December 2023 at 4:18PM
    Asda delivery the other day subbed some crackers and pop for similar ones. 

    Only sub on Sainsbury's order is they didn't have the 6kg £3 a kilo turkey so have sent a £17 a kilo 2.5kg turkey crown

    I hope they don't think I'll be paying for 6kg of turkey and just getting 2.5kg, they can sub and charge me for 2.5kg at £3 a kilo

    Will be disappointed people tomorrow because the turkey shelves are bare and they're not getting any more deliveries overnight apparently




  • sarah1972
    sarah1972 Posts: 19,388 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Asda - no missing items or subs 

    Waitrose - no missing items or subs 
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  • HillStreetBlues
    HillStreetBlues Posts: 5,764 Forumite
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    edited 23 December 2023 at 6:13PM
    Asda Tues  no mash and  replaced lamb Rogan Josh  with two Chicken kormas, annoying korma is the only ruby I wouldn't accept so had to send both back
    Thus  the reordered mash and ruby and both came,
    Let's Be Careful Out There
  • Used Ocado for many years and very rarely have any missing or substituted items. Today turkey crown out of stock and no substitute. Driver said lots missed this year.  
  • ASDA 22/12 OOS

    Extra Creamy Brie Cheese
    Rich Kiln Roasted Mackerel Fillets
    Smooth and Sweet Apple & Mango Juice
    Cauliflower Cheese 
    Cheese & Onion Rolls
    Chilled French Dressing
    Mild & Versatile White Mushrooms
    Spiced Plum & Blackberry Chutney 
    Mediterranean Inspired Spicy Continental Platter
    18 Piece Indian Style Snack Selection 
    Chocolate Fudge Cake

    (We are well-used to 4-10 things not being in stock every week so only just outside normal for us!)

  • Mnoee
    Mnoee Posts: 951 Forumite
    Fourth Anniversary 500 Posts Photogenic Homepage Hero
    edited 24 December 2023 at 12:18AM
    Sainsbury's on Tuesday, only sub was 1L value apple juice changed to 1L pressed, so I'm happy enough! 
  • I do an Iceland weekly order online for my Mom, only thing missing was a pork pue so no complaints from me.
  • Cloth_of_Gold
    Cloth_of_Gold Posts: 1,112 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 24 December 2023 at 1:30AM
    Placed a large-ish Ocado order for a friend which was delivered on Friday. The only missing items were Marmite rice cakes and Jacob’s mini cheddars. A small Waitrose order today for the same person had one type of sherry substituted for another but everything else arrived as ordered. 

    I have my own Waitrose order arriving tomorrow morning so we will see how that goes. 
  • Farway
    Farway Posts: 14,497 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    edited 24 December 2023 at 11:36AM
    Asda order, only missing item was own brand cola and that's not a problem. I'd opted for no subs with this item.

    Waitrose. Subbed, cheap selection chocs with posh ones at same price [£10 but charged £5], Parmesan cheese offer subbed with more expensive for same offer price [£4 but charged £3.40], Stilton subbed with similar at same price

    All in all, happy with both outcomes
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • Waitrose order this morning had four missing items: Cranks wholemeal loaf, organic dried apricots (often out of stock at any time of the year), Oatly! oat milk and WR apple and ginger chutney. I had opted not to have substitutions for these. Popped to my local Waitrose and got a loaf of Cranks and a different sort of chutney. I didn’t bother to look and see if they had the other two things as I already have some and was just topping up. It was quite busy in there (less so in the M&S food hall I also went to) but they did have some turkeys and poultry roasting joints left I noticed, which had a lot of people looking at them. 

    I didn’t have any Christmas lunch items in my order (a bird, bread sauce, pigs in blankets etc.) as I either already have them or don’t need them) but I was pleased with the availability in my order. If the bread had come I shouldn’t have gone to a branch today. 
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