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Vodafone giftcard

Signed up to Vodafone Broadband in July, should've had a voucher from gift cloud by email several weeks ago.
Nothing has materialised, and they're not responding to my emails
Vodafone say it's down to giftcloud but I feel like they're going against consumer rights laws

Comments

  • ashpan said:
    Signed up to Vodafone Broadband in July, should've had a voucher from gift cloud by email several weeks ago.
    Nothing has materialised, and they're not responding to my emails
    Vodafone say it's down to giftcloud but I feel like they're going against consumer rights laws

    I have a similar issue. I signed up for fibre broadband a couple of years ago (with another company) and they had a promotion that if I recommended someone who then took it up we would both receive a £50 Amazon gift card, 6 months after the start of their contract. That was over a year ago now and neither of us have received a gift card so I have contacted them about it. I have, at least received an acknowledgement.
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