📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Bankrupt - British Gas Ignoring It

Not sure if this is in the right place. 

I recently went Bankrupt and all my creditors bar british gas have acknowledged it and taken the relevant action. British gas say they havent received the 2 notifications from the insolvency service (yet all my other creditors did). I have web chatted with them 3 times, they didnt even know what bankruptcy was - they asked for payment. I've spoken on the phone with them and got posed with the same statements/demands for payment despite telling them im bankrupt. 

I have since used resolver to raise a complaint with them. That was 2 weeks ago with 2 chases since then to no avail. 

In the mean time I'm receiving text messages and emails demanding that I pay my bill with them and threats of legal action. 

Aside from pulling my hair out (of which there is little left) what can I do about this? Part of me wants to leave it and let them get embarrassed at the court stage but ultimately I feel like im banging my head against a brick wall. This is going to put me into debt with them AGAIN because i can pay for my usage from the date of the BK order. 

Has anyone got any ideas? Contacts for senior departments? 

Comments

  • Morfx
    Morfx Posts: 128 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    You could write to their head office with a copy of your bankruptcy order no :-

    Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD
  • JCS1
    JCS1 Posts: 5,336 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Might be worth asking to speak to their insolvency team
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.