Help! Can’t collect ASDA click and collect order!

Booked my ASDA click and collect order late last night for 9am this morning. Overnight, daughter has developed a really bad diarrhoea and vomiting bug and is on the toilet every 10 minutes. No one else can go and collect. What will happen if I don’t collect? Panicking!


  • marcia_
    marcia_ Posts: 1,507
    First Anniversary First Post Photogenic Name Dropper
     Call a taxi and ask them to collect they will do that here. 
  • What happened in the end?

    I have ordered from Asda click and collect precisely once. The electronic feedback indicated much of what I wanted was out of stock and substituted with stuff I didn't want, so I called to cancel and was assured it would be actioned.

    Half and hour after the scheduled delivery slot, I received a chaser call from the store itself. Turns out that no such message had been communicated, and this was NOT a rare occurrence. I apologised for putting the instore team out - it was a waste of their time after all - but mentally resolved that click and collect was not for me. By that time I'd gone to another supermarket and bought exactly what I wanted).
    No man is worth crawling on this earth.

    So much to read, so little time.
Meet your Ambassadors


  • All Categories
  • 341.8K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 233.9K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards