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EON next have added a ‘public utility’ account to my clear score report

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I moved out of the property in June, it was a prepaid meter. In fact talking to them I am owed £12.90. Why are they adding an account to my report in November whilst I’m going through a mortgage application. I am very worried, it was a prepaid meter and eon are saying to contact ClearScore/Equifax surely this isn’t right 

Comments

  • la531983
    la531983 Posts: 3,115 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 31 October 2023 at 11:54AM
    Worried about what? Its a utility account, lenders believe it or not realise people have gas/electricity/water to pay for so what issue do you actually think its going to create if its not showing a debt?

    The answer is "none".
  • ArbitraryRandom
    ArbitraryRandom Posts: 2,718 Forumite
    Sixth Anniversary 1,000 Posts Homepage Hero Name Dropper
    edited 31 October 2023 at 12:26PM
    My water and energy accounts all appear on my report (have done for years) - and as above, as long as they're not in debt/show a payment agreement, then I can't see why it would cause any problems. 

    If anything it would be an advantage to have more stable and well managed accounts on your record (assuming that they're even considered). 
    I'm not an early bird or a night owl; I’m some form of permanently exhausted pigeon.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 31 October 2023 at 12:37PM
    I don't see any reason for reporting a prepaid meter accont to CRAs. Is it just me? And if it's eOn,  I don't understand why they are fobbing off the OP to the CRAs. It's only the utility company that could report the account to CRAs.
  • Thank for your reply🤣 I am young and I wasn’t sure why it has been added so long after I moved in. That’s all I didn’t realise utilities show up. Thanks 
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