Verbal warning question

wannaberich41

Hi
i hope you can kindly give some advice please,  
my daughter has been in her new job 6 months working remotely.  They cut her probation short due to how impressed they were with her work and because of this provided her with an £40k company car. 

The job is like an area sales manager.  When she started she did ask the manager if she could either shadow him or another rep for 2 days but this never happened.  She was given 11/2 days training of the computer system but didn’t give her access to the accounts she was working with even though she had asked because was told changing the computer system.
Her supervisor gave her some of his accounts that had stopped trading with them to try and re boost business.  While they were sorting new system out and to give her a list of her accounts. 

About once a month she has to go to the head office.  Also told there would be foreign trips abroad a couple of times a year.only. 

Today there was a pre planned meeting from weeks ago.  Today she attended the meeting as usual and everyone who attended the boss acknowledged apart from my daughter.  This she thought was a bit odd.  Then gets called into a room and handed a lever arch folder saying she’s being given a verbal warning, he had his secretary taking notes.  To my daughter this has come out of the blue.  

No indication that was why she had been called down there at all.  She’s actually got 77k of sales in the 6 months and he’s provided this evidence, however because some of this is against the dormant accounts he gave her at the start he is taking the financial credit for this and said she’s only got just over 2k in 6 months.  She was won some big contracts and he’s not impressed and says he just wants small accounts. He wanted her to get 30 accounts Reinstated. But she’s got 60.
told her now not to go on road to try and visit customers but just use the phone.  

Told her not to speak to certain customers now asking why she hasn’t.
They’re due  to go abroad again in December and the intinery says factory visit one day and booze cruise basically the other 2 days.  (This will have customers on as well as workers). This is a very much male environment she us in and the last few visits abroad the men just got drunk and were ogaling women. Which made her feel vulnerable in a foreign country away from home. 

I thought she had to be invited and made aware prior to the meeting it would be regarding a warning?
any advice greatly appreciated. 

She isn’t part of a union.  I’ve suggested acas? 

Emmia

She's been there for less than 2 years, so they can get rid of her for any reason as long as it doesn't relate to a protected characteristic... 

It doesn't sound like a great place to work though, so she may want to think of an exit strategy.

prettyandfluffy

A careful read through of her terms and conditions and the Company disciplinary procedures should help - assuming they exist,

Dakta

sounds to be too good for that place, I would echo the above unfortunately rights are a bit limited at the moment.

Best support I think is to patch her up, she can [and will] find better. 

Undervalued

wannaberich41 said:

Hi
i hope you can kindly give some advice please,  
my daughter has been in her new job 6 months working remotely.  They cut her probation short due to how impressed they were with her work and because of this provided her with an £40k company car. 

The job is like an area sales manager.  When she started she did ask the manager if she could either shadow him or another rep for 2 days but this never happened.  She was given 11/2 days training of the computer system but didn’t give her access to the accounts she was working with even though she had asked because was told changing the computer system.
Her supervisor gave her some of his accounts that had stopped trading with them to try and re boost business.  While they were sorting new system out and to give her a list of her accounts. 

About once a month she has to go to the head office.  Also told there would be foreign trips abroad a couple of times a year.only. 

Today there was a pre planned meeting from weeks ago.  Today she attended the meeting as usual and everyone who attended the boss acknowledged apart from my daughter.  This she thought was a bit odd.  Then gets called into a room and handed a lever arch folder saying she’s being given a verbal warning, he had his secretary taking notes.  To my daughter this has come out of the blue.  

No indication that was why she had been called down there at all.  She’s actually got 77k of sales in the 6 months and he’s provided this evidence, however because some of this is against the dormant accounts he gave her at the start he is taking the financial credit for this and said she’s only got just over 2k in 6 months.  She was won some big contracts and he’s not impressed and says he just wants small accounts. He wanted her to get 30 accounts Reinstated. But she’s got 60.
told her now not to go on road to try and visit customers but just use the phone.  

Told her not to speak to certain customers now asking why she hasn’t.
They’re due  to go abroad again in December and the intinery says factory visit one day and booze cruise basically the other 2 days.  (This will have customers on as well as workers). This is a very much male environment she us in and the last few visits abroad the men just got drunk and were ogaling women. Which made her feel vulnerable in a foreign country away from home. 

I thought she had to be invited and made aware prior to the meeting it would be regarding a warning?
any advice greatly appreciated. 

She isn’t part of a union.  I’ve suggested acas? 

With less than two years service this is a moot point. The only exception would be if she had grounds to claim unlawful discrimination on on one of the handful of legally protected grounds.

If the company has a formal disciplinary procedure (and it is actually a contractual entitlement and not just a guide to normal practice) then obviously they should follow it. However all this failure would lead to, at best, is a few days pay to compensate for however long it would have taken to do it properly.

To be honest her only options are to either dance to their tune, accept the warning, and try to impress them for another 18 months or look for another job.

At the moment, all the other information in your post is irrelevant.