asda home grocery sub items & discount

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I know asda sub items for a similar or lower price but often the size of sub item is smaller but another question..... you buy a multi deal say 2 for £8, separate they are £6 each, asda sub 1 item and you return it to the driver, do you still get the other item for £4 or do they cancel the multi deal and you pay the £6? asda say on your bill you keep your discount but is that only if you keep the sub?

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  • sarah1972
    sarah1972 Posts: 18,962 Senior Ambassador
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    jonboy062 said:
    I know asda sub items for a similar or lower price but often the size of sub item is smaller but another question..... you buy a multi deal say 2 for £8, separate they are £6 each, asda sub 1 item and you return it to the driver, do you still get the other item for £4 or do they cancel the multi deal and you pay the £6? asda say on your bill you keep your discount but is that only if you keep the sub?
    Asda usually sub for similar or higher price when I get my shopping delivered but you pay the lower price of what you have ordered, if you ordered something for £1 and they sub it for something costing £3, you pay £1. 

    If you send back one item on a 2 for £x the multi deal is cancelled as you have only purchased 1 instead of 2. 
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  • Farway
    Farway Posts: 13,374 Forumite
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    IME you keep the multi deal price, but I've not been returning many multi buy subs, so perhaps I was lucky?
    Generally I find Asda is quite fair in dealing with me, and I've had unsolicited five pounds off next shop because of missing  / unsatisfactory items
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