Power NI don’t accept credit cards?

ripplyuk
ripplyuk Posts: 2,935 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
edited 17 October 2023 at 4:49PM in N. Ireland
I just switched to Power NI but I’ve previously been with Electric Ireland, Budget, Click and SSE. All of them accepted credit cards for top up payments but I tried today with Power NI and it wouldn’t work. When I rang to query it, the guy said they don’t accept credit cards at all. Has anyone else had this problem? I find it quite hard to believe. 

Comments

  • Mnoee
    Mnoee Posts: 950 Forumite
    Fourth Anniversary 500 Posts Photogenic Homepage Hero
    I googled for you. 

    https://powerni.co.uk/help/keypad/how-can-i-top-up/

    So yes, that's correct. At least there's no minimum contract/exit fee and you can switch again if that's a problem for you. 
  • 35har1old
    35har1old Posts: 1,767 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 17 October 2023 at 11:55PM
    Mnoee said:
    I googled for you. 

    https://powerni.co.uk/help/keypad/how-can-i-top-up/

    So yes, that's correct. At least there's no minimum contract/exit fee and you can switch again if that's a problem for you. 
    ripplyuk said:
    I just switched to Power NI but I’ve previously been with Electric Ireland, Budget, Click and SSE. All of them accepted credit cards for top up payments but I tried today with Power NI and it wouldn’t work. When I rang to query it, the guy said they don’t accept credit cards at all. Has anyone else had this problem? I find it quite hard to believe. 
    If you topup at a pay point you could use a credit card but I don't no if you still get the topup bonus.
    If you have a chase account you would get 1% back on you topup but if you have signed up for perks you would have to use a credit card to pay for your gift cards
    Click energy has a supersaver which is the best deal for a year but it is a 12 month contract
    Click also have clickbacks for gift cards but some of the discounts aren't as good but if you shop in Tesco you would get 5% discount
    Lloyds cash back credit card ?
  • Mnoee
    Mnoee Posts: 950 Forumite
    Fourth Anniversary 500 Posts Photogenic Homepage Hero
    Paypoint don't accept credit cards, just cash or debit. 
  • ripplyuk said:
    I just switched to Power NI but I’ve previously been with Electric Ireland, Budget, Click and SSE. All of them accepted credit cards for top up payments but I tried today with Power NI and it wouldn’t work. When I rang to query it, the guy said they don’t accept credit cards at all. Has anyone else had this problem? I find it quite hard to believe. 
    Why would the Power NI employee be lying to you? He should know his own job! 
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