Advice needed - energy bill wrongly put in tenants name

Soundgirlrocks

Hi, I’m looking for advice for my SIL she privately rents a property that has been badly split into two flats. Tenancy agreement is quite clear the landlord is responsible for the electricity as the supply was never split. The landlord has moved the electricity into SIL names and a debt has accrued to the point where it’s been sold to a debt recovery firm who are threatening bailiffs. 

I’ve recommended she creates her own account here but for the time being I said I would ask you lovely lot advice 

Would a prove it letter be appropriate here if the landlord has fraudulent put the bill in her name?

Grumpelstiltskin

Posted  in the wrong section.

Needs moving to the main Debtfree Wannabe section

Soundgirlrocks

Grumpelstiltskin said:

Posted  in the wrong section.

Needs moving to the main Debtfree Wannabe section

Doh trying to do this on the move on my phone apologies please move!

Robin9

Grumpelstiltskin said:

Posted  in the wrong section.

Needs moving to the main Debtfree Wannabe section

I have asked MSE to do this -   Press Report / select move

MSE_ForumTeam5

Moved as suggested

sourcrates

Hi,
It appears she has two issues here, the landlord, and the electricity debt.

I can advise on how she deals with the debt, but not the landlord unfortunately.

First, just some basic questions to ascertain the exact position-

How do you know the debt has been sold?
Is it a debt collection company, or a debt purchasing company asking for money?
How much do they say is owed? 

If the debt was sold, she would have been informed in writing, the company name will also give us a clue, do they refer to themselves being owed the debt, or "their client"?

People mis-read debt collection letters all the time, for example, a bailiff cannot be engaged to collect a debt until the debt has been to court, the claimant has been granted a county court judgement, and the debtor has failed to maintain payments under that judgement, quite a longish process.

I doubt this case has progressed that far as yet.