PCP ON CAR

aayush

Hi
I had the above on my previous car and the finance was settled by the dealership I got a letter to say the agreement is now closed and the account is closed .

 I then got a letter saying I owed 230 on my old car even though gave the car up on 24 of sept 
Should not have the finance company checked to see if any debt is due as they the gave dealership the early settlement figure?
and who is liable for the amount owed.

Await your response 

Ayr_Rage

I suspect that the amount due is not anything to do with the actual finance but for damage or excess mileage.

What exactly does the letter say ?

[Deleted User]

Their updating system is likely to take up to 2 months to update.
I had the same scenario earlier in the year -
I spoke with their finance dept 3 times, each time they told me their system shows the full, correct, details.
Their generic letters etc etc arrived for 2 months afterwards and by the 3rd their system had finally generated the correct paperwork.
Irritating, yes.

aayush

Hi
firstly 
which letter arrears letter for closure of the agreement  letter 

Am awaiting a call back from my sales advisor from the dealership 

molerat

Ayr_Rage said:

I suspect that the amount due is not anything to do with the actual finance but for damage or excess mileage.

The dealer settled the finance so the car did not go back.

When you get a settlement figure it is valid until a certain date.  If the dealer was a bit slow in paying that then another payment would be due.  You need to check if that is the case, there have been a few cases on here.

fatbelly

Yes, i suspect that was the monthly contractual payment