Galaxy £100 Winner Issue

MrRichTea

Hey

So I was the very last day winner (8PM on 8th) of the £100 galaxy competition.

Saw my winning email today, but when I click the link it says I only have untill the 8th to redeem my prize.

The email says 8:05PM, so that's only 3 hours and 55 mins to redeem my prize, does anyone else think that is completely unfair / unreasonable?

I've messaged them a screenshot and a message asking how to claim, but it's left me somewhat deflated.

purplevamp

Firstly, well done on winning.  And yes, that's not a lot of time to claim.  Did you claim and have you received your money yet?  I won at the end of September and still haven't got my money yet.

MrRichTea

Hey, yes they did, i contacted explaining and they asked for my bank details, had it about a week later, I would write them a message here:

https://www.galaxychocolate.co.uk/contact-and-help

under advertising and promotions

Good Luck purplevamp