Moriarty Law/Thames Water

RobinVanPersie

sourcrates said:

RobinVanPersie said:

Appreciate all of your help! Will see if I get this “letter before action” and then go from there. Was just genuinely worried about CCJs etc. will be revisiting if I do receive said letter!! 

Just for info, will this specifically be labelled as “A letter before action”?

Basically, yes.

They must comply with the pre-action protocol of the civil procedure rules.

An example of the process can be seen here -

PRE-ACTION PROTOCOL FOR DEBT CLAIMS Redraft spring 2015 (justice.gov.uk)

My goodness, thank you so much. Everything seems a lot clearer now. This all originally came from a “formal notice of our appointment” letter which I have kept, as it sounded threatening! But I assume that was just ML ‘introducing’ themselves per se. 

I’ve looked on their website and apparently my account is with the “pre-litigation” team. Again. I’m assuming just wording? So since they’re only demanding a TA which I can’t supply, I’m just best off ignoring them and seeing what they come back with? Feels a bit bury my head in the sand-ish… but obviously all of those who have contributed have a much more extensive knowledge than myself!!

sourcrates

These companies do tend to be litigious, they tend to go to court and win because the other side doesn't respond in a lot of cases, and they end up with a judgement that just sits there.

So if you get a letter that sounds anything like an LBA , it will have a 30 day response time, please post back for advice on how to deal with it.

Hopefully it won`t happen, but if it does you need to be prepared.

RobinVanPersie

So…

they completely ignored everything I emailed regarding not being able to get a tenancy agreement. I’ve emailed the landlord who says he doesn’t have one either!

I’ve today received a letter via email titled “final demand before proceedings” basically telling me I have 16 days to pay otherwise it is going to court?

any advice is welcome….

fatbelly

It's probably another meaningless timeframe.

If they send the preaction form you tick boxes c and i and ask them for all bills, statements, reminders, meter readings, that relate to the period in question.

https://debtcamel.co.uk/letter-before-claim-ccj/

You could still raise a complaint with ccw but not after a court claim. There is the danger that they side with the water company and strengthen their case. Or they might side with you and award compensation. It's a bit of a gamble