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HSBC pulled a fast one. What are my options?

maxxpayne · 2023-09-18 13:28:02

Hello, Yesterday I decided that it's best that I switch my standard variable rate mortgage on HSBC which went up to 6.2% and I logged into HSBS's website and found that they have a 5 fixed year fixed deal at 5.24%, reducing my mortgage to £956/month. So I made the switch application online. Later on the same day in the…

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MWT Posts: 10,273 Forumite

19 September 2023 at 5:57PM

Exodi said:

I think it is perhaps ill-placed as the OP has stated that HSBC confirmed the switch had already gone through.

The cautious hope is that the words '... the rate switch application had gone through' are not the same as 'your rate has been changed',,,

Hence asking if the new rate can be seen on the account ..

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HSBC pulled a fast one. What are my options?

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