Excessive Verification steps wanted by Valued Opinions

Baron_Dale
Baron_Dale Posts: 1,024 Forumite
First Post First Anniversary Photogenic Name Dropper
edited 8 April at 11:15AM in Boost your income
I have just sent a email to Valued Opinions complaining about their excessive verification steps to redeem a £10 voucher.
First of all I verified myself using my mobile phone number. Now they want a photo of my driving licence and a selfie! That's ridiculous.
I would rather close my account and lose the money.
Anybody else had a similar experience?

Comments

  • I've just redeemed some and it was the normal process, not what they've asked you. Although it does mention on the site about them doing that verification.
    Mortgage started 2020, aiming to clear it in 2026.
  • libra10
    libra10 Posts: 18,692 Forumite
    Name Dropper First Post Photogenic First Anniversary
    The same happened with me several weeks ago, even though I have been a member of their panel for years.

    Like yourself, I sent an email and they verified the account without me having to submit personal information which they have had since initially becoming a member.

    Good luck
  • Baron_Dale
    Baron_Dale Posts: 1,024 Forumite
    First Post First Anniversary Photogenic Name Dropper
    edited 9 September 2023 at 11:23AM
    Unfortunately for me they are refusing to budge. Therefore I am closing the account and writing off the £18.36 they owe me. Quite disappointing.
  • I closed my account too and lost £10 but not prepared to upload personal documents and information to some random verification company.
  • Branded surveys also ask for photoraphic identification, a step too far I think.
This discussion has been closed.
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