We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Car loan from Barclays partner finance

I have been contacted by letter from Barclays partner finance about a car loan I had with them, they are stating that they may not have correctly assessed my affordability for
the loan at the time of the application. How would you reply to the letter?? 

Comments

  • la531983
    la531983 Posts: 2,437 Forumite
    1,000 Posts First Anniversary Name Dropper
    What does the rest of the letter say? Are they asking for money? Are they offering to pay you money? Is the loan still active?

    Hard to know without the full context.
  • Brie
    Brie Posts: 12,770 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Have you googled Barclays to see if the details match up?  My first thought is a scam or someone trying to hook you due to outstanding debt which may not actually be payable.  But if you go to the legit Barclays website, find the phone number there and ring (rather than anything on the letter itself) that might get you an answer if the letter is not very clear. 

    I do know that Barclays has done a lot of scrambling back on things that should not have been sold (PPI, PBA) or things that were not affordable (loans, raising credit limits on cards) so it's quite possible this is something new from their advocacy team.
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    "Never retract, never explain, never apologise; get things done and let them howl.”  Nellie McClung
  • It is
    an official letter from Barclays, def not a scam. It is not asking me for money but asking me to reply if I agree that the affordability wasn’t correct, the car was part exchanged about 9 months ago
  • la531983
    la531983 Posts: 2,437 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 8 September 2023 at 1:24PM
    How on earth are you meant to know what their affordability criteria were? Sounds very odd. 
  • Nearlyold
    Nearlyold Posts: 2,343 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 8 September 2023 at 2:29PM
    Did you get into any financial difficulties as a result of this loan either with this loan or with other loans you already had or other household bills.
  • Ciarahoy
    Ciarahoy Posts: 17 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    My Husband got one of these letters in June as well. He replied and we are still awaiting their reply. He telephoned today and they told him that a decision is imminent and a letter will be sent out next week.. couldn't tell us anything other than that 
    :A
  • easy
    easy Posts: 2,524 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It is
    an official letter from Barclays, def not a scam. It is not asking me for money but asking me to reply if I agree that the affordability wasn’t correct, the car was part exchanged about 9 months ago
    What happened to the actual car is irrelevant, was the loan paid off by you or the dealer that took it in,  or are you still paying that loan off ?  
    I try not to get too stressed out on the forum. I won't argue, i'll just leave a thread if you don't like what I say. :)
Meet your Ambassadors

Categories

  • All Categories
  • 347.1K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.7K Spending & Discounts
  • 239.3K Work, Benefits & Business
  • 615.2K Mortgages, Homes & Bills
  • 175K Life & Family
  • 252.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.