Asda Rewards issue

Asda have launched a spin to win promo on their Rewards app this month, you just have to spend over £5 and scan your app to enter. I spent £10+ yesterday, but can't find it on the app, I've checked on their help section and it states that you'll find it under the yellow banner on the 'home' and 'earn' sections, but I don't seem to have a yellow banner.

Checking online I've found reports of a large amount of users spinning the wheel and winning one of what's supposed to be only 5 jackpots. I just wondered if anyone was having issues or if they've suspended the comp early because of this issue.. 
'...luck came to those who left a space for it.' Terry Pratchett

Comments

  • la531983
    la531983 Posts: 2,762 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 4 September 2023 at 2:26PM
    Worked fine for me every day this month so far, after scanning at the till I have closed the app, reopened it a minute after finishing the shop and up came the popup to spin the wheel, actually getting more from this than their previous cashbuilder system (three £1 wins and a 50p win, having spent no more than about £40 overall). 

    Try and reinstall the app and see if that fixes it. 
  • Midnighter
    Midnighter Posts: 19,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 4 September 2023 at 2:34PM
    la531983 said:
    Worked fine for me every day this month so far, after scanning at the till I have closed the app, reopened it a minute after finishing the shop and up came the popup to spin the wheel, actually getting more from this than their previous cashbuilder system (three £1 wins and a 50p win, having spent no more than about £40 overall). 

    Try and reinstall the app and see if that fixes it. 
    Thanks, I'll give that a try. I did get a pop-up about it at the beginning of the month, but nothing after shopping and scanning yesterday. I know Lidl's app can sometimes be a bit slow adding scratch cards and wondered if Asda was the same.

    EDIT: Thanks, that worked. I've just won £1!
    '...luck came to those who left a space for it.' Terry Pratchett
  • la531983
    la531983 Posts: 2,762 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 4 September 2023 at 2:42PM
    Thought it might. 

    Saw someone on Twitter moan that this new system won't be as good for him as he only does two bulk shops a month and he is now only guaranteed 50p a time, when before he was spending enough to clear two steps at once and earn £2 a time.
    Suspect he is in a minority though. 
  • Midnighter
    Midnighter Posts: 19,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I only do one or two smallish purchases there each week, so it'll definitely work better for me.
    '...luck came to those who left a space for it.' Terry Pratchett
  • la531983
    la531983 Posts: 2,762 Forumite
    1,000 Posts First Anniversary Name Dropper
    Oddly enough the old cashbuilder system has reappeared this morning running in tandem with the September wheel promotion.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.6K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.