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Direct Line Group to pay £30 million after overcharging some car and home insurance customers

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Direct Line Group, which owns Churchill, Direct Line and Privilege, will pay out around £30 million to customers of these three brands who were overcharged when they renewed their home or car insurance.

Direct Line Group to pay £30 million in refunds after oversharing some car and home insurance customers – what you need to know

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  • DullGreyGuy
    DullGreyGuy Posts: 12,067 Forumite
    First Post First Anniversary Name Dropper
    edited 1 September 2023 at 3:24PM
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    Its worth noting that DL Group premiums for their last financial year were £3,132m and so the overcharge represents less than 1% and potentially less depending if IPT is inc in the £30m which I suspect it is
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