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Capita Cyber Attack - Free Experian Membership Causing Loads Of Hassle

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My private pension provider recently gave me free Experian Identity Plus membership because various strands of my personal data (including my bank account details!!!) were hacked during a cyber attack at Capita. I few days ago I applied for a new current account with a different bank and my application was declined because the bank applied to Experian for a credit check. I have no debts and own my home outright so cannot think of anything, apart from my recent Experian membership, that could have caused my bank account application to be declined. Has anyone else had a similar experience?  

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  • Brie
    Brie Posts: 14,511 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Think you should stick to one thread about a problem not open duplicates.
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  • Doctor_Who
    Doctor_Who Posts: 917 Forumite
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    HA57 said:
    My private pension provider recently gave me free Experian Identity Plus membership because various strands of my personal data (including my bank account details!!!) were hacked during a cyber attack at Capita. I few days ago I applied for a new current account with a different bank and my application was declined because the bank applied to Experian for a credit check. I have no debts and own my home outright so cannot think of anything, apart from my recent Experian membership, that could have caused my bank account application to be declined. Has anyone else had a similar experience?  
    I also have Experian Identity Plus (as a result of the Capita hack). I get emails from Experian saying my report is locked and to 'Simply unlock when you’re ready to make a new credit application'. Did you unlock your report before applying for the new account?
    'Compound interest is the eighth wonder of the world. He who understands it, earns it; he who doesn’t, pays it' - Albert Einstein.
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