Hi. Just wondering if anyone has some thoughts on what is considered reasonable for a grievance to be concluded? I know there’s no statutory timescale but ACAS say reasonable timescale .
I won’t bore you with the all details of my grievance other than to say it was a grievance I raised about a contractor that supplied services to my employer who failed to sort out some necessary permissions in time for me to start my shifts and I lost a month’s salary.
I raised the grievance and my employer followed the ACAS code in contacting me within five days and organising a meeting. They didn’t inform me I was entitled to have someone with me, nor later provide written minutes of the meeting but that’s an aside, , they said in the meeting they’d hope to conclude it within 10 days but would update me in a week anyway.
They didn’t get back to update for 9 days and then just to say they hoped to conclude in another week. Two weeks later they emailed to say waiting for more information, should be concluded by next week. We are now 50 days in since I first raised the grievance and over three weeks since their last email contact.
Before I email them again and make a complaint about a delay I was wondering if others think this is an unreasonable amount of time for a grievance to be concluded or that it’s just normal procedure?
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