Council still taking money out of my benefits (After Bankruptcy) who do i contact? x

JenP85

Hi. 
I was signed off from bankruptcy about 4-5 years ago due to a partner taking out three loans in my name and vanishing (long story). 7 months ago I received a letter telling me the council would be taking money out of ESA due to an overpayment in 2012. (I went BR in 17). I spoke to CAB who said I should write two letters explaining that I went Bankrupt (and including the bankruptcy order number) and this would be included in this and send it to Benefits office and the council It was signed for by both offices and give it 45 days. After 45 days i wrote another letter which was once again signed for. They're still taking the money (£22 a week) and I am struggling financially again. 
I don't know who to write to next. I severely struggle on the phone and would prefer to keep it to letters or e-mail. Everybody I have spoken to and every post i've read on here have said I should get the money back and what they're doing is actually against the law.
Who do i write to? I am really stuck. 
Thank you. - Jen. 

sourcrates

In this situation I strongly suggest you speak to someone at the council, or get a family member to ring on your behalf and give your permission for them to speak for you, otherwise it looks like you will be going around in circles to me.

JenP85

sourcrates said:

In this situation I strongly suggest you speak to someone at the council, or get a family member to ring on your behalf and give your permission for them to speak for you, otherwise it looks like you will be going around in circles to me.

Thank you for your reply. 
I sadly don't have any friends of family who can do it. I struggle to leave the house so i don't really get to meet people. Going to CAB was awful if I'm honest. I called the council last year about a council Tax bill i received for my old house. It took me two weeks to build myself up to calling and when I did i burst into tears and the woman wasn't very helpful and ended up ending the call. Thankfully a letter was enough to sort that out.
I think the person at CAB said to write to the bankruptcy people if I hadn't heard anything but i can't find the place to write/email to. 

Thank you for your help  

sourcrates

JenP85 said:

sourcrates said:

In this situation I strongly suggest you speak to someone at the council, or get a family member to ring on your behalf and give your permission for them to speak for you, otherwise it looks like you will be going around in circles to me.

I think the person at CAB said to write to the bankruptcy people if I hadn't heard anything but i can't find the place to write/email to. 

Thank you for your help  

It depends where you are in the country, as to which office dealt with your case.

These are the national contact details of the Official Receivers in the UK -

Contact information - GOV.UK (www.gov.uk)

fatbelly

You could ask your local councillor to intervene.

This site sets up a template to send to the right person if you just put your postcode in

https://www.writetothem.com/