Car Dealer cancelling an order for a new car

rutts

Can a car dealer cancel my order for a new Car after signing a contract ,paying a deposit and getting the finance approved ?

Penguin_

What was their reasoning for cancelling? 

rutts

The dealer advised that  the manufacturer has changed the range and this specific model is now not be available. however the originally factory accepted the order and gave a lead time of 20 weeks. Its a change to the engine and gear box combo . I also got a contribution for the PCP finance which they now are saying will not be available if they change to a new spec . so its a lose lose situation

Penguin_

Well I guess unless they are in a position to source a car to the spec on order from somewhere else there isn't much they can do.

Having worked for a dealership in a previous life, the manufacturer did on occasion stop the production of a specific variant of a model & there wasn't much we could do. Luckily we were part of a larger group which held a fair amount of stock so we could pinch a car from another site if needed.

You could ask the dealer if they can offer you a discount on a similar model to make up for the loss in PCP contribution. 

caprikid1

Check the contract, most likely there is option to cancel for something outside of their control. It may be difficult to demonstrate any kind of loss on a car that cannot now be purchased. 

daveyjp

Yes they can refund as they can't honour the contract due to a reason outside of their control.  It will be a model year change affecting the specifications.

Whilst it was a 20 week wait, 18 of those are waiting for the build week to be confirmed.  With a spec change they can't build the car ordered so the order will be rejected.

Car_54

rutts said:

The dealer advised that  the manufacturer has changed the range and this specific model is now not be available. however the originally factory accepted the order and gave a lead time of 20 weeks. Its a change to the engine and gear box combo . I also got a contribution for the PCP finance which they now are saying will not be available if they change to a new spec . so its a lose lose situation

Assuming you get your deposit back, what have you actually lost?

Ectophile

Sounds like a "frustrated contract".  You ordered a specific make and model of car.  The dealer ordered the car from the manufacturer.  The manufacturer replied that they are not making that model any more.

So the dealer cannot supply the car you ordered, through no fault of their own.  Nothing can be done.  The contract is terminated.

Ibrahim5

The "factory has accepted the order and given a lead time of 20 weeks" will be a story that they tell customers. Unfortunately not all stories are true.

SpudGunPaul

Ibrahim5 said:

The "factory has accepted the order and given a lead time of 20 weeks" will be a story that they tell customers. Unfortunately not all stories are true.

Too right in reality if available it would arrive next year.