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Help to Buy Equity Loan Redemption
jordj1999
Posts: 1 Newbie
Hi All, I requested a redemption statement from Help to Buy to pay off my equity loan nearly two months ago and have chased them multiple occasions over the phone and email and still no response. I had a valuation completed 2 months ago and it is due to expire in a month
Any advise or tips?
Any advise or tips?
0
Comments
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Persistence is your only option, but they seem to have fallen apart since they transferred their operations to the new company, loads of people have had a nightmare getting any form of response from them, but those who have called repeatedly eventually got through.jordj1999 said:Hi All, I requested a redemption statement from Help to Buy to pay off my equity loan nearly two months ago and have chased them multiple occasions over the phone and email and still no response. I had a valuation completed 2 months ago and it is due to expire in a month
Any advise or tips?0 -
If you asked when it was Target before 16 June chances are it's been lost since Lenvi took over. It might be worth asking again.I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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