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Restart scheme - when does it finish

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Hi, I have been on the restart scheme since last year and I am wondering when it is supposed to be finishing as I am days away from the 365 days maximum calendar days and restart have made no mention of me finishing soon. I received my letter refering me to restart which mentioned the 3 way call on 17th August 2022, I then had the 3 way call 24th August 2022 and my first actual welcome appointment was 31st August. 

Do they start the countdown from when you were referred, the phone call or your first actual appointment?

I cannot ask my provider as I imagine it would cause unecessary issues.

I cannot wait until this annoying course ends 

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  • Marcon
    Marcon Posts: 14,248 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    edited 3 August 2023 at 6:15PM
    Hi, I have been on the restart scheme since last year and I am wondering when it is supposed to be finishing as I am days away from the 365 days maximum calendar days and restart have made no mention of me finishing soon. I received my letter refering me to restart which mentioned the 3 way call on 17th August 2022, I then had the 3 way call 24th August 2022 and my first actual welcome appointment was 31st August. 

    Do they start the countdown from when you were referred, the phone call or your first actual appointment?

    I cannot ask my provider as I imagine it would cause unecessary issues.

    I cannot wait until this annoying course ends 
    See 3.12:  https://www.gov.uk/government/publications/restart-provider-guidance/chapter-3-initial-meeting-and-start
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • Marcon said:
    Hi, I have been on the restart scheme since last year and I am wondering when it is supposed to be finishing as I am days away from the 365 days maximum calendar days and restart have made no mention of me finishing soon. I received my letter refering me to restart which mentioned the 3 way call on 17th August 2022, I then had the 3 way call 24th August 2022 and my first actual welcome appointment was 31st August. 

    Do they start the countdown from when you were referred, the phone call or your first actual appointment?

    I cannot ask my provider as I imagine it would cause unecessary issues.

    I cannot wait until this annoying course ends 
    See 3.12:  https://www.gov.uk/government/publications/restart-provider-guidance/chapter-3-initial-meeting-and-start
    Thanks for the information, unfortunately I will not be finishing until the end of the month based on the information, but at least I know now and only have 2 more appointments until it is over.
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