Paypal Credit Debt

Hi,

I have a Paypal credit account which has fallen into arrears over the past 6 months the total balance is £1294 (670 of this is made up of charges and interest). At the moment I can only afford to make payments of potentially £50 per month but I cannot seem to speak to the correct person to ask about this. Every month they send me a default notice but continue to add charges and interest and now this month it says my minimum payment is £670 this month.

Can I write to them or call and request that a repayment plan be set up?

Thanks in advance


Current Debt £29,000:(
DMP start 1/11/19

Comments

  • sourcrates
    sourcrates Posts: 31,108 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 3 August 2023 at 3:54PM
     It`s not a default notice, its a notice of "default sums in arrears" different animal altogether.

    Very difficult to deal with an American company, with head offices in Europe, from the UK.

    Best advice I can give you is to just hang tight, they will eventually pass your account to a UK debt collector to manage, normally Wescott or Akinika are the norm.

    Payment on a monthly basis will be much easier through them, you can also dispute the charges.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Sly72
    Sly72 Posts: 206 Forumite
    Third Anniversary 100 Posts Name Dropper
    Just an update my wife has a PayPal account and has been informed that from Nov 23 they are moving all UK accounts from Europe to a UK PayPal service which will then be regulated under the fca, reason due to Brexit
    I have Dyslexia which is a learning difficulty that primarily affects the skills involved in accurate and fluent word reading and spelling so some post may not make sense.
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