Drs scam

[Deleted User]
[Deleted User] Posts: 0 Newbie
edited 3 August at 1:06PM in Debt-free wannabe
I recently received a email regarding drs collecting an outstanding bill from eBay from 2019. As far as I was concerned this bill got payed by myself. I received no letter from DRS just an email telling me to pay in full or make a bank transfer to a HSBC bank account which I found odd. I rang the number and it asked my security questions of the address of the eBay account and my name. The man on the phone knew the details of what was sold on the account and said the bill was attempted to be payed in 2019 but bounced back with PayPal and they have only just realised now 4 years later. I have not received a phone call from them since and that was 3 weeks ago just texts saying “ (Removed by Forum Team), download your important letter re:  @(Removed by Forum Team). You will be asked security questions to open it.” The fella on the phone also processed to tell me if I DON’T pay it will not affect my credit score and no bay lifters will show up to the address. 

When this eBay account was made I was only 16 at the time so I legally wasn’t allowed to have an eBay account I told the fella this on the phone and he said because I’m over 18 now I have to pay the debt.  

Just need advice on this as it doesn’t seem right but I’m also confused on how they know so much information about it.


  • RAS
    RAS Forumite Posts: 31,934
    Part of the Furniture 10,000 Posts Name Dropper
    You need to change your user name and remove your name from the post. So will report this.
    The person who has not made a mistake, has made nothing
  • fatbelly
    fatbelly Forumite Posts: 19,222
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    I think i would ignore it until an actual letter was received

    Stop talking to them on the phone

    When/if they write, respond with a prove-it
  • prowla
    prowla Forumite Posts: 12,952
    Part of the Furniture 10,000 Posts Name Dropper
    Alarm bells:
    • You received an email which gave you a number to ring, so you rang that number and gave them your security details...
    • Now they're asking you to download a file to your computer...
  • sourcrates
    sourcrates Forumite, Ambassador Posts: 27,680
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Basic rule of thumb, unless they write to you, ignore all other forms of contact, as its sometimes difficult to tell legit from scam, and by talking to them on the phone your just setting yourself up for a fall.

    So unless they actually write to you, in a good old fashioned letter, do not engage with them.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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