Valued opinions verifications

libra10

Before claiming a reward from this website, it seems you now have to provide extra verification.  

You need to provide driving licence or passport, with photo ID before you are allowed to claim your reward.  

Has anyone else experienced this, as I am reluctant to provide this information due to security reasons.  V O often ask for verification by sending a code to your mobile, Surely this should be enough.

BookWorm

That's crazy.  I wouldn't want to give that info either

I deleted my account a few months back as found they had really gone downhill (and I'd been a long time user) Seemed to get constantly screened out and took too long to reach reward payouts.  Can't say I've missed it and with your comments it reinforces my decision was correct!

libra10

Thanks for replying.

I can't see why they should need this information.  Have been using V O for several years now, and never had a problem.

mjm3346

Wonder if they are anything to do with this lot 

https://forums.moneysavingexpert.com/discussion/6462852/opinion-outpost#latest

mjm3346

Perhaps they have money laundering  concerns because they pay out so much (£1,000 a survey?)

Customer due diligence requirements

What customer due diligence is

Customer due diligence means taking steps to identify your customers and checking they are who they say they are. In practice this means obtaining a customer’s:

• name
• photograph on an official document which confirms their identity
• residential address and date of birth

libra10

I wonder whether all survey companies will start doing this?

Have been a member of V O for several years, and never had problems receiving rewards previously.

bengalknights

Yes i provided it and then next thing banned from withdrawing but can still take surveys.

libra10

@bengalknights Thanks for replying.  Not much point doing the surveys if you're unable to redeem rewards.

Not sure what to do.

Thewordmandon

I've been with them for almost 20 years but since they have used this, verify your account to withdraw funds, I can't, I've got a foreign passport which the system will not accept, it seems my £75 is lost, if I had known they only accept British passport from the start of it all, I would not have joined, so unfair.