How to throw away £20 in less than an hour

elsien

Did the gym tell you there was a cooling off period?
Yes, I would probably be annoyed as well but it does come down to goodwill if there isn’t any statutory right or anything in their terms about to a cooling off period or refund 

NCC1701-A

Macscom said:

The issue is not of personal culpability or the options I have made, quite frankly find your assertion offensive, the issue is of unfair contract terms.  I would have assumed that the 14 day cooling off period would have included the joining fee. 

Sounds like you've learned some valuable consumer lessons for the £20, probably worth sharing with your friends & family so they can avoid the same wrong assumptions.

Bradden

Reminds me of a phase one my bosses used to say.. never assume... It makes an !!!!!! of you and me 😊