Class 3 NI Credit Submitted forms disappeared from Website

auntmatilda

I submitted my forms in January and they showed on tax service website as in progress.
For the last month I cannot see them. The credits have not be added to my pension.

Has this happened to anyone else?

Is it worth trying to telephone?
Submit new forms?
Or continue to wait?

Thanks 

jem16

auntmatilda said:

I submitted my forms in January and they showed on tax service website as in progress.
For the last month I cannot see them. The credits have not be added to my pension.

Has this happened to anyone else?

Is it worth trying to telephone?
Submit new forms?
Or continue to wait?

Thanks 

Perhaps not exactly the same but my son and daughter-in-law submitted their CF83 forms to pay NI from abroad last September. Like you their form showed as in progress and have now disappeared. My son has spoken to them though and they have confirmed receipt of the form and don’t know why it’s no longer showing. Looking at their when can I expect a reply service they're at the beginning of September correspondence for his area. 

You could try this and see where they’re at before attempting to contact them. 

https://www.gov.uk/guidance/check-when-you-can-expect-a-reply-from-hmrc

Suhusa

My form CF83 also disappeared at some point - it had a projected date of completion and was marked as delayed before it vanished. Given that old forms are regularly taken off of the tracking page I can only assume that the delays are longer than the possible delay period programmed into the tracking page - so the tracking page thinks the delays are shorter than they actually are and deletes the tracking for a form before all the work is done.

auntmatilda

Thanks for the replies.

I checked today and my credits have been added, just needed to be patient.