Pension letter, never heard of them?!

tedbear Forumite Posts: 22
Seventh Anniversary Combo Breaker
Good morning everyone, I've had this letter out of the blue.
I have my company pension which I've had for years but nothing to do with this lot?
Never had another job and taken out another pension, is this a scam?
Should I try and sign in? (although I don't have the details)
My colleagues who worked at the same company with me haven't received this so not really sure what to do?
Any advice appreciated.


  • JoeCrystal
    JoeCrystal Forumite Posts: 2,905
    Part of the Furniture 1,000 Posts Name Dropper
    edited 16 July at 7:11AM
    Get in touch with their Customer Service and double-check, I would say. It is a legitimate pension company, and the CS information at the top right is honest.
  • Devongardener
    Devongardener Forumite Posts: 233
    Fourth Anniversary 100 Posts Name Dropper
    It looks legitimate, but you could contact them via the website first.   You can sign in as they have given you your customer number, although you should probably edit your post to redact that on a public forum.
  • Doctor_Who
    Doctor_Who Forumite Posts: 838
    Part of the Furniture 500 Posts Name Dropper Photogenic
    'Compound interest is the eighth wonder of the world. He who understands it, earns it; he who doesn’t, pays it' - Albert Einstein.
  • Albermarle
    Albermarle Forumite Posts: 18,745
    10,000 Posts Fifth Anniversary Name Dropper
    Most likely they have just mixed you up with someone with a similar name. I note that they say they tried to contact by e mail but it did not work.
    Pension providers have a ongoing problem in that many customers do not update contact details, and they have to try and locate them the best way they can.
  • ex-pat_scot
    ex-pat_scot Forumite Posts: 671
    Tenth Anniversary 500 Posts Photogenic Name Dropper
    they are legitimate - indeed I have met Kevin in my professional engagement with them.
    As to whether you have an account with them - this might be from previous rather than current employer. 
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