Cheap product Tesco disappeared during online ordering process

While creating an online order I noticed Rosedene raspberries £1.49, but ordered a different raspberries option.  Then later in the ordering process it told me the raspberries I selected were out of stock and suggested another pack of raspberries that I might buy. Rather than choose the more expensive alternative they suggested, I then decided to go back in to order the cheaper Rosedene £1.49 raspberries, but they were no longer showing on the website at all.  When I rang Tesco they confirmed that for them the £1.49 raspberries were showing as available for online shoppers who were ordering from the store that my order was coming from.  On advice I tried logging out and in again, closing the computer and reopening etc, but no luck.  Then after quite some time the £1.49 raspberries suddenly reappeared.  So I wonder if Tesco are doing the same devious practise that some other online sites do, of artificially increasing prices when they detect that customers are following a certain shopping pattern.


  • baser999
    baser999 Forumite Posts: 848
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 16 July at 9:51PM
    That’s a lot of messing about for £1:49 raspberries 😂 If they flag up as out of stock move on, order strawberries 😏
  • Novice_investor101
    Novice_investor101 Forumite Posts: 825
    Sixth Anniversary 500 Posts Cashback Cashier Energy Saving Champion
    No, they don’t do that. It could be something as simple as the SKU on the product changing so they discontinued one SKU of the raspberries & went live with a new one, but the product to the customer is effectively the exact same. 

    The app/website also estimates if the product will be available at the time & date your order will be picked, hence why something can show as out of stock online but is currently on the shelf in the shop. 
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