MSE Poll: How do you rate your bank account's service?

Former_MSE_Emily_W

Poll started 11 July 2023

Every six months, we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. Please vote based on CUSTOMER SERVICE for your main CURRENT ACCOUNT over the last SIX MONTHS. Ignore rates or any other products, and service if it's more than six months old.

Click here to vote in the poll.

Did you vote? Are you surprised at the results so far? Have your say below.
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Thanks!

Elizabeth_C

Why are most offers only available to online customers. Not everyone wants to do this.

pierrelegrand

Hi the results for Starling, Triodos and TSB show as "Chart Loading" - any way we can see these results?