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National Insurance gaps

I'm trying to boost my wife's State Pension, but can't get through to the Future Pension Centre.
When I check her NI gaps on the Gov website, the years from 2006 to 2019 show as "Year is not full", but when I click on these they all have the same message : "We are checking this year to see if it counts towards your pension. We'll update your record when this is finished, you do not need to do anything".
It has been like this since the start of the year. I know that these years won't count since she was self employed as a childminder and because she was on a low income/profit was exempt from paying NI contributions (In hindsight she should have paid voluntary Class 2 contributions).
Do you have any idea how I can sort this out so that I can pay voluntary contributions for some of these gap years?

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