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pension question

started work in November last year.
got enrolled in a pension i told them i didn't want.
moving forward to last couple of months [ manger cant seem to give me a straight answer] i decided enough was enough and i would contact  the pension provider  [NEST]
only to be told i don't have a pension with them!
as you could believe im bit confused after speaking to  NEST apparently this company  keeps my money then invests it at the end of 12 months which is not expectable 
 i have been trying  for last couple months to obtain common sense from them and got nowhere 
i have been advised to start court process ? as this would get at least a response from them?
any advise please 



Comments

  • p00hsticks
    p00hsticks Posts: 14,930 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 29 June 2023 at 9:01AM
    Just to confirm what you are saying- you've opted out of the workplace pension, you are still having money deducted from your salary but as yet this has not appeared in a pension anywhere ? 

    Who has advised you to 'start court process' ?
  • dunstonh
    dunstonh Posts: 121,175 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    as you could believe im bit confused after speaking to  NEST apparently this company  keeps my money then invests it at the end of 12 months which is not expectable 
    That is not how auto-enrolment works.   NEST invest the money upon receipt of it from the employer.

    i have been advised to start court process ?
    That isn't the normal process in disputes.  Who is telling you to do that?

    On the limited information you have given us, it appears your employer is deducting the contributions from your payslip but not paying the money to the pension provider (NEST in this case).   So, the issue here is that the employer is in breach of the rules.

    If the employer is not co-operating to resolve it, then you should contact the Pensions Advisory Service by calling 0800 011 3797
    You can also use the Pensions Regulator
    Report missing payments to your workplace pension | The Pensions Regulator


    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Marcon
    Marcon Posts: 15,841 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Combo Breaker
    edited 29 June 2023 at 9:31AM
    started work in November last year.
    got enrolled in a pension i told them i didn't want.
    moving forward to last couple of months [ manger cant seem to give me a straight answer] i decided enough was enough and i would contact  the pension provider  [NEST]
    only to be told i don't have a pension with them!
    as you could believe im bit confused after speaking to  NEST apparently this company  keeps my money then invests it at the end of 12 months which is not expectable 
     i have been trying  for last couple months to obtain common sense from them and got nowhere 
    i have been advised to start court process ? as this would get at least a response from them?
    any advise please 



    The way auto-enrolment rules work (and your employer can't choose not to follow them) means that you have to be enrolled in a pension scheme before you can opt out. I suspect that you haven't followed the required formal opt out procedure (which again your employer is required by law to follow), which is why contributions are being deducted (?are they?).

    The idea of starting 'court action' is plain daft. Apart from the cost, it simply isn't necessary. You could contact the Pensions Regulator, but before doing that, you need to be clear what's actually going on. Free, expert and impartial assistance is readily available to you to help do just that: https://www.moneyhelper.org.uk/en/pensions-and-retirement
    Googling on your question might have been both quicker and easier, if you're only after simple facts rather than opinions!  
  • IMASMARTIE22
    IMASMARTIE22 Posts: 22 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    thankyou i will follow your suggestion's please understand they are seriously p....ing me off 
    google dosnt always give you all the facts
     
  • Albermarle
    Albermarle Posts: 30,928 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    got enrolled in a pension i told them i didn't want.

    So you turned down free money ?

  • got enrolled in a pension i told them i didn't want.

    So you turned down free money ?

    And possibly paying more tax for the privilege 😳
  • L9XSS
    L9XSS Posts: 438 Forumite
    Third Anniversary 100 Posts Mortgage-free Glee! Name Dropper
    Your older self may regret this decision unless you have made pension provision through some other means.
  • Silvertabby
    Silvertabby Posts: 10,636 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 1 July 2023 at 9:58PM
    L9XSS said:
    Your older self may regret this decision unless you have made pension provision through some other means.
    Under the old State pension scheme those who didn't have access to an occupational pension, or who opted out of their employer's pension, paid higher rate NI and accrued additional State pension (SERPS/SP2).

    Under the new scheme, those who get the full nSP of (currently) £203.15  per week will be a couple of quid over the means test limit, and so won't get Pension Credit (PC) or all the other tasty benefits that being in receipt of PC opens the door to.

    OP, do you have any other pensions/savings, or will you be happy to live on just the nSP in retirement?
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