Pay Pal problem, Can they do this?

Norfolk_Jim Forumite Posts: 1,294
Part of the Furniture 1,000 Posts Combo Breaker
edited 29 June at 4:23PM in Debt-free wannabe
My daughter (adult but autistic) owes money to paypal credit card and is paying it off using Stepchange. Her brother sent her £240 he owes her using his paypal account and that money is gone, presumably Paypal CC have taken it. He tried to get it returned but Paypal say there is nothing they can do since he sent those funds to a locked account.
Is there anything she or he can do to recover those funds? She is paying PP CC regularly through Stepchange but are Paypal and the credit card seperate entities?


Meet your Ambassadors


  • All Categories
  • 338.7K Banking & Borrowing
  • 248.6K Reduce Debt & Boost Income
  • 447.5K Spending & Discounts
  • 230.6K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 171K Life & Family
  • 243.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards