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Advice please - damaged prize
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teatimetastic
Posts: 9 Forumite
Hi all,
I recently won a prize from MadeforMums which included a rocking chair. It’s just arrived and the package is damaged and I can see the paintwork on the wooden rockers is damaged.
I recently won a prize from MadeforMums which included a rocking chair. It’s just arrived and the package is damaged and I can see the paintwork on the wooden rockers is damaged.
I just wanted to seek your advice, should I complain? I don’t want to seem ungrateful.
TIA
0
Comments
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Send them photos of the damaged package etc. they can then claim for damage from the postal service, and see what they say or offer.Posting is a privilege, not a right. This is a privately-owned site. Posting is a privilege, not a right. Any inappropriate posts or any issues that take up a disproportionate amount of resources or make it a worse place to be will be stopped at our discretion - with or without explanation. No one pays to use this site; when there are issues, we pay to resolve them. Sometimes we need to prioritise spending money on the site, other issues or better resources.Please be nice to all MoneySavers. That’s the forum motto. Remember, the prime aim is to help provide info and resources. If you don’t like someone, their situation, their question or feel they’re intruding on ‘your board’ then please bite the bullet and think of the bigger issue. A Guardian article once "doffed its cap" to this forum as being the one place where consumers can collect together and fight back. Our job is to help keep it that way.
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Thanks Comping Rich and huge thank you to you and all the regular posters.Comping_Rich said:Send them photos of the damaged package etc. they can then claim for damage from the postal service, and see what they say or offer.1
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