Will I be able to get back any of my £1,700?

Duvall

I'm trying to figure out what money I can recoup from this company that I've given £1,700 for facial treatment.

h ttps://www.estemedicalgroup.uk/terms-and-conditions

I initially paid £1,400 for a 12 course treatment, six being chemical peels and six hydrafacials, chemical peels are £100 a session, the 6 hydrafacials cover the other £800.

To date I've had 1 hydrafacial and 6 chemical peels, I am not satisfied with the treatment to date and I do not believe it is doing anything to help my skin improve.

After the first 6 sessions I did not see any improvement in my skin whatsoever, I remember when I first saw these guys advertised they said they would examine my skin with the latest technology and see what is wrong to determine correct treatment, instead I went for my consultation where they pushed this £1,400 course as something that would definitely solve the problem.

Before the 7th session I eliminated using perfumes that I believed was a cause for my acne and my skin saw moderate signs of improvement, when I went for my treatment last week they dismissed what I told them and the consultant said this was proof of treatment working and instead when the session was done she informed me at the front desk I would need six additional chemical peels for £600, I am autistic and felt overwhelmed in this situation so I agreed to pay the £300 deposit for additional treatment that will begin next month.

Having assessed everything and looking at what other people with negative experiences of these guys have said in the past which is almost an identical experience to me being pushed to spend unnecessarily on something that isn't actually benefitting me, I do not want anymore treatment from these people.

Is there any way for me to claw back the costs? I assume nothing can be done about the 6 chemical peels and 1 hydrafacial, but there are still 5 hydrafacials from the original package I haven't yet used, would I also be able to get back the £300 deposit for the 6 chemical peels they got me to book last week?

asajj

Have you talked to them? Have you signed any document that would have a T&C to cover this?