Tesco Clubcard Rewards - Best way to Redeem Triple Points

Sangpo

I may be being irredeemably stupid here but I can't work this out. I want to swap my Clubcard Points for Eurotunnel vouchers while I still get triple points. I think I'll get about £150 in Eurotunnel vouchers, but am unsure whether I would need to uses these at once. From memory you get a code for the full amount. I'm assuming you wopuldn't get credit for anything you didn't need, therefore would I be right in thinking it would be better to turn them into 3X£50 worth of vouchers. And if so can you use more than one against a purchase. I'm hoping this makes sense

Katiehound

it's quite clear that any vouchers you get pre-down grade will be valid for double the usual time frame.

"From 14 June, you can exchange your Tesco Clubcard vouchers for 2x their value. To give you more time to use your codes, we've extended the validity period for all codes ordered until 13 June, from 6 months to 12 months. Exclusions apply"

I only know that when I get Stena ferry code I can only use one per booking so you might need to check the small print for Eurotunnel.
It looks like you would have £150 vouchers valid for up to 12 months. Or maybe you can order 1 x £100 & 1 x £50- and use one for next year travel?

Only order what you can use because anything unused that will be wasted money.
You can order less than a voucher value- it will go back to your account.

Looks like the clock is ticking on this........

Sangpo

Thank you. That's what I thought, but I'd read so much I'd start to doubt myself

bashful

Just trying to use my vouchers but the Tesco website says no :-(
I can choose my Reward and how many vouchers to use and then the system crashes.......
Probably too many lastminute.coms like me trying to spend before the end of today!

betsybleu

Has anyone tried to convert Tesco Clubcard points with Reward partners this evening. I am trying to book a restaurant voucher but the website is experiencing all sorts of glitches. Theres either a  'server error' notification or 'no healthy upstream' page pop up  or 'oops can't find the page' etc etc. At one point I was able to select the number of vouchers I wished to exchange then pressed to add them to my basket but nothing went into my basket. A red emoji face pops up telling me I have more points/vouchers worth to spend but I don't want to put them all into one restaurant voucher. I want to spread them over two vouchers which I should be able to do otherwise I am wasting money.

In the Contact Us section, the phone number isn't working. I get a recorded message telling me they are no longer taking calls on this number !!! You have to contact them via WhatsApp which I did, explain the glitches but the bot didn't understand, now I have to wait for a response in the next two hours. Honestly this is not what I would expect of Tescos. If one has issues with their club card why can't one speak to a real person?? Frustrating.

Anyone else having issues with Tescos Clubcard conversions ?

duckson

bashful said:

Just trying to use my vouchers but the Tesco website says no :-(
I can choose my Reward and how many vouchers to use and then the system crashes.......
Probably too many lastminute.coms like me trying to spend before the end of today!

Yes ditto, been doing it for the past few hours.

betsybleu

Some progress.... I can now select my reward and how many vouchers to exchange but it won't add them to my basket.
Because I'm not utilising the full amount, a grumpy red emoji tells me I have x amount in vouchers.

I am correct in that I don't have to use all my vouchers on one reward ?

Yes, the system can't cope with us last minute.comers !

BiggaThanBen

Same here, but there is still tomorrow, right ?

betsybleu

Yes, tomorrow is the deadline..

splatt30

I think just keep trying. I've just managed to get my first order through on the app after both the app and website crashing many times over the past hour or so. 

BiggaThanBen

1 hr later the order I managed to get through still shows as pending