Avanti overcharging

Voyager2002

I just started to buy some tickets on the Avanti West Coast website, and noticed that the fares were unreasonably high. I had planned this journey in advance and so knew that exactly the same tickets, at exactly the same date and time, were priced lower on the National Rail site and offered for sale at the lower fare by Transport for Wales. (The actual train is operated by LNER.)

I have contacted Avanti via Facebook to request an explanation.

HillStreetBlues

I have noticed that too.

On the train I  wanted to book  there was no advance (cheaper fare) on Avanti  but two other sites I tried both had the advance on sale.

jon81uk

Voyager2002 said:

I just started to buy some tickets on the Avanti West Coast website, and noticed that the fares were unreasonably high. I had planned this journey in advance and so knew that exactly the same tickets, at exactly the same date and time, were priced lower on the National Rail site and offered for sale at the lower fare by Transport for Wales. (The actual train is operated by LNER.)

I have contacted Avanti via Facebook to request an explanation.

If the train is operated by LNER then buy the ticket from LNER. Why are you even bothering going to the Avanti site?

daveyjp

LNER moved to a new fare system a few weeks ago, they now only sell singles.  This may have been a reason for the difference across websites.

HillStreetBlues

jon81uk said:

If the train is operated by LNER then buy the ticket from LNER. Why are you even bothering going to the Avanti site?

Can't speak for the OP  but I've used Avanti site for other train services as I'm registered with them, so can check out quick without needeing to enter all my details (name, address, phone number, e-mail  etc)

marmite1979

jon81uk said:

Voyager2002 said:

I just started to buy some tickets on the Avanti West Coast website, and noticed that the fares were unreasonably high. I had planned this journey in advance and so knew that exactly the same tickets, at exactly the same date and time, were priced lower on the National Rail site and offered for sale at the lower fare by Transport for Wales. (The actual train is operated by LNER.)

I have contacted Avanti via Facebook to request an explanation.

If the train is operated by LNER then buy the ticket from LNER. Why are you even bothering going to the Avanti site?

Many reasons for doing so like Nectar points, ease of use or in some cases a different price.