Late Payments for Utilities

gazfocus

MWT said:

gazfocus said:

On speaking to my wife, this is the case (my wife did it as she pays all our bills), she had set up the payment plan but we had to change bank accounts in January so she emailed Eon Next to update the direct debit details.

Just a note for the future, the banks have a process for transferring direct debits from your old bank to the new bank so this sort of problem doesn't happen...

If you need to change banks in the future, ask them about that ...

Thanks for this. Had we known about that in the future, it would have saved multiple headaches