We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Dental Charges

bowiedavid123
Posts: 1 Newbie
Hi I recently visited my Dentist for a Hygiene appointment I was told I needed two sessions. On the Dentists website it stated £130 for each 45 min session. When we finished after 80 mins. Not a full two sessions my charge was £295. I disputed this but the dentist receptionist said this was for cleaning up etc. I said the website states £130 per 45 minutes I had 80 mins so why have I been charged this. They have agreed that their website needs updating and thanked me for making them aware but no refund. Am I banging my head against the wall. Many thanks for any comments
0
Comments
-
Did the website say exactly what would happen in the 45 minutes?Did you walk into the surgery the second after the last patient had left? Did the next patient walk into the surgery the second you left?You had a 90 min appointment, it is perfectly reasonable, indeed there are regulations surrounding, exactly what should be done in between patients to keep the environment safe for everyone using the service.
There is no magic fund that pays for the stuff that has to be done in between patients, so it's you, the patients who pays for that.I would argue that the website would be more inaccurate if it stated £135 for a 40 min appointment, as that would not reflect the charge for the procedures at the end of the appointment, which are just as important as what goes on whilst you're in the chair.How to find a dentist.
1. Get recommendations from friends/family/neighbours/etc.
2. Once you have a short-list, VISIT the practices - dont just phone. Go on the pretext of getting a Practice Leaflet.
3. Assess the helpfulness of the staff and the level of the facilities.
4. Only book initial appointment when you find a place you are happy with.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.3K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.2K Work, Benefits & Business
- 599.4K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards