MSE News: Good Energy and Ovo Energy to refund 18,000 households after overcharging them

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MSE_Clare MSE Staff Posts: 24
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edited 18 May at 4:50PM in Energy

Around 18,000 Good Energy and Ovo Energy customers are to receive refunds and compensation after the energy firms were found to have charged some users more than the maximum rates allowed:

  • Good Energy will pay an average of £109 to around 7,000 customers. 
  • Ovo Energy will pay an average of £181 to around 11,000 customers.  
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Good Energy and Ovo Energy to refund 18,000 households after overcharging them - here's what you need to know


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